Private Policy
Welcome to the Shimono Malaysia online store, owned and operated by Shimono Elite Sdn Bhd, a company incorporated in Malaysia ("the Company").
This Privacy Policy of Shimono Malaysia delineates the procedures for the collection, utilization, disclosure, processing, and safeguarding of personal information provided by or gathered from users. In the event that users are requested to furnish identifiable information during their utilization of platform services, such information shall be managed exclusively in compliance with this Privacy Policy and/or the user terms and conditions.
Within the scope of this Privacy Policy, "personal information" is defined as any data capable of directly or indirectly identifying an individual, whether through that data alone or in conjunction with other data accessible to Shimono Malaysia concerning that individual, unless explicitly stipulated otherwise by applicable regional legislation. Shimono Malaysia commits to employing users' personal information solely in accordance with the stipulations of this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Upon your visit to the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We may also collect location data, including the location data of your mobile device, if you have enabled the collection of such data from your device, provided you have enabled the collection of such data on your device. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For further information about cookies, and how to disable them, please visit http://www.allaboutcookies.org or click here to view our Cookie Policy.
- "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including identifiers such as your name, billing address, shipping address, email address, and phone number, and commercial and financial information such as payment information (including credit card numbers) and order history. We refer to this information as "Order Information."
Finally, when we engage with you through the Site or otherwise, we may collect certain information from you that is reasonably necessary for our business functions, including identifiers such as your name, address, email address, and phone number, and commercial and financial information such as payment information and order history. We refer to this information as "Other Information."
When we refer to "Personal Information" in this Privacy Policy, we are referring to Device Information, Order Information, and Other Information. Personal Information is any information that relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Provide the Services to you, including certain personalized services.
- Process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns.
- Provide customer service.
- Send you promotional messages we believe may be of interest to you, marketing, advertising, and other information that we believe may be of interest to you based on your preferences (including information about Shimono or partner campaigns and services) and social media advertising.
- Address problems with and improve our products, brands, services, and technologies, as well as develop new products and services.
We use the Device Information that we collect (in particular, your IP address) to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use Device Information to provide targeted advertising and to provide location-based services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
THIRD-PARTY SERVICES
We may engage with third-party services (such as payment gateways and analytics tools). These third parties have their own privacy policies governing how they handle your data. We recommend reviewing their policies for further details.
COOKIES
Cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow us to enhance and personalize your online browsing experience.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser's (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. You can usually choose to disable the use of cookies or modify the acceptance parameters by configuring the internet options for your browser.
YOUR RIGHTS
You have the right to request access to, request a copy of, request to update, or request to correct your personal data held by us. You have the right at any time to request that we limit the processing and use of your personal data.
If you wish to unsubscribe from receiving text marketing messages and notifications, please use the unsubscribe link provided in any of our messages.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information.
CHANGES TO OUR PRIVACY POLICY
Shimono reserves the right to make changes or updates to the contents of this Privacy Policy without prior notice to customers. Please review the Privacy Policy page on our website periodically.
CONTACT US
FOR MORE INFORMATION ABOUT OUR PRIVACY PRACTICES, IF YOU HAVE QUESTIONS, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT, PLEASE CONTACT US BY E-MAIL AT shimonocare@gmail.com.